• All of our pricing is in US$
• When proceeding with processing your order, we will inform you via e-mail if any of the products your purchased are on back order along with an estimated ship date.
• Orders received prior to 1:00pm MST will ship the same day as long as the items ordered are in stock.
• All shipments leave our warehouse within 1-2 business days after receipt of your order.  All shipments are sent UPS ground unless otherwise specified.  The delivery time of the products once received by UPS are 1-5 business days.  The products are all shipped from Wheat Ridge, CO warehouse.
• We can ship to virtually any address in the United States and Canada via UPS.  We cannot ship to PO boxes.
• All shipments have a flat rate for UPS ground with the exception of AK, HI, Puerto Rico, and Canada.  Extra shipping charges may apply.

Smile Line USA, Inc. is committed to serving our customers. If you feel the product you have purchased is not satisfactory or is not performing to your expectations, please call or e-mail our customer support office (877-755-6868 or mail@smilelineusa.com). We would appreciate the opportunity to make the product perform to your expectations.

If you are not satisfied with the results, you may return the product under the conditions that follow:

All missing or damaged items must be reported within ten days of receipt of package for full refund. Smile Line USA, Inc. offers a money back guarantee for the purchase price only. (shipping and handling charges will not be refunded)  Smile Line products that have not been used and are received back by Smile Line USA, Inc. within 30 days of the invoice date will be refunded in full less shipping. If you are returning product that was ordered in error, you must ship the item back at your expense, please retain tracking information. If you are returning a product due to our error, we gladly will mail you a return label (call tag).

Returns after (30) days of purchase are subject to a 30% restocking fee. Returns due to manufacturer defect/failure, overstock, order error, or just don’t want must adhere to these conditions:

• The product must be returned is in its original packaging, with all component parts!
• You must have a RMA/RA number from Smile Line USA, Inc. whom you purchased the item with authorization in order to receive proper credit
• Returns of any Electronic Devices due to manufacture defect are covered for 1 year of date of purchase, and will be replaced.

Refund Policy: Credits & Refund amounts will be credited to your account and automatically applied to your next order.